The world is becoming increasingly mobile, as we can enjoy virtually everything from the comfort of our home, from movies and takeout to online shopping.
Unsurprisingly, one of the fastest-growing segments of the automotive industry is mobile mechanics, which outpaced the growth of traditional repair shops in 2024.
A sub-segment of the mobile mechanic industry, which has been around for a while, is mobile auto glass repair services, which allow people to get their auto glass repaired or replaced on the go.
For many drivers in Northeast Pennsylvania, mobile auto glass repair can be a lifesaver, especially if you have cracked or shattered glass that impacts your visibility or ability to drive.
Living in areas like Wilkes-Barre and Scranton, we’re familiar with our fair share of rock chips and cracks from the litany of potholes that plague our streets.
But when auto glass damage strikes, you can rest assured that mobile repair options are available to you, no matter where you’re located.
While some customers are skeptical about the comparison in quality between a mobile repair van and a traditional auto glass shop, we’re here to tell you that companies like Northeast Auto Glass do not sacrifice quality when it comes to mobile repair.
How Does Mobile Auto Glass Repair Work?
Mobile auto glass repair is exactly as it sounds–auto glass repair services offered on the go. Using the same tools and materials available at a traditional shop, a mobile repair van can drive out to your location to perform the necessary repairs or replacement needed to get your vehicle’s auto glass looking like new again.
Customers will submit pertinent information to their auto glass technician, such as an image of the damage and the make and model of their vehicle, to determine what repair options are available or if new windshield glass is required.
Once this information is determined, the technician will drive out to you with all of the necessary materials, performing your service in as little as 1-3 hours, depending on the job and weather conditions.
Companies like Northeast Auto Glass will also take down your insurance information to file a claim with your insurance company at our shop, so that you can reduce the amount of money you pay out of pocket (if your insurance covers the services).
What Services Can Mobile Auto Glass Repair Cover?
Most mobile auto glass providers can handle a majority of the same repairs and services that are offered by a traditional auto glass shop, including:
- Windshield crack and chip repair
- Full windshield replacement
- Side and rear window replacement
- Quarter glass and vent glass replacement
- Fleet vehicle glass repair
- Insurance claims support
- ADAS calibration
However, there may be a few instances where the vehicle must be taken to the shop, such as certain foreign vehicles or those requiring special ADAS calibration.
Benefits of Mobile Auto Glass Repair
Not only do we stand by the fact that mobile auto glass repair is of the same quality as a traditional shop, but it also offers many additional benefits that make it well worth it to customers.
- Convenience: Time is money. Whether at home, at work, or on the road, you can avoid the hassle of driving to a shop and waiting hours for repair by getting it done from the convenience of your location.
- Pricing: Many auto glass shops do not upcharge customers very much for mobile auto glass services, often making it worth it. Companies like Northeast Auto Glass don’t upcharge at all, making it a complimentary service that can help you save on gas.
- Safety: Driving with damaged automotive glass that has exposed edges or impacts that affect your vision can be extremely dangerous. Mobile auto glass repair removes this concern by allowing you to stay put and avoid driving in a dangerous situation.
- Large Service Area: Northeast Auto Glass services all of Northeast Pennsylvania, including even the remotest areas in the countryside that don’t have easy access to our shop.
- Covered By Insurance: As previously mentioned, while our technicians are performing the necessary repairs, somebody back at the shop will be handling your insurance claim to help you save money out of pocket.
- Back By Warranty: Companies like Northeast Auto Glass back all of their products and services with a lifetime warranty, so you never have to worry about future repairs.
How Long Does Mobile Auto Glass Repair Take?
Mobile auto glass repair can take as little as 1-3 hours, depending on the type of job, weather conditions, and your specific vehicle. In some cases, calibrating the windshield glass after a replacement may take 1-2 hours, depending on your vehicle’s ADAS system.
After services have been completed, you may be required to wait 1-2 hours for the adhesive on the glass to cure before you can drive the vehicle again.
What Businesses Offer Mobile Auto Glass Repair in Northeast Pennsylvania?
While a few chains service Northeast Pennsylvania, we recommend contacting a local shop that is familiar with the area and offers mobile auto glass repair. Not only do shops like Northeast Auto Glass offer a larger service area, but they also provide better warranties and do not charge more for mobile repair services.
FAQs
Is the glass used in mobile repair the same as in a shop?
Reputable mobile services use the same high-quality OEM or OEE glass and adhesives that shops use. Always ask your technician about the materials being installed.
Do mobile glass repair companies offer a warranty?
Most professional auto glass companies—including mobile services—offer a lifetime warranty against leaks, air noise, and defects. Always confirm warranty coverage before scheduling your repair.